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Talentvis Singapore Pte Ltd

4.3
Website: http://www.talentvis.com Country: Singapore Sector: Consulting Size:

Order Processing Specialist - Full-Time

  • Diploma or University Degree in Business Administration, Logistics or any related field.
  • Minimum 1-2 years related experience preferably including a mixture of customer service, sales support and operations.
  • Experience in supply chain related activites such as production planning, inventory control & analysis and forecasting.
  • Experience in international trade/shipping is advantageous.
  • Knowledge of SAP application

 

Responsibilities

  • Fulfill order to cash transaction (e,g, customer orders from order entry, order confirmation and co-ordinate shipment) to ensure customer service level and deliveries are met.
  • Review customer orders to ensure they meet the requirements to preserve and protect company interest.
  • Work closely with Planning, Manufacturing, Distribution, Sales, Field Service, Service, Application Specialist and System Integration to ensure our customer’s needs are met and business practices are followed.
  • Maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
  • Monitor and maintain or update inventory level and ensure proper stock control.
  • Resolve customer queries, process sales order returns, replacement and customer complaints with respective functional teams.
  • Write work instructions and use them for cross training and reference document.
  • Work on special projects and other duties as required to support the Commercial Operations Team.

Requirements

Jasmine Choong | R11C5813
Talentvis Pte. Ltd | EA License: 04C3537

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