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Talentvis Singapore Pte Ltd

4.3
Website: http://www.talentvis.com Country: Singapore Sector: Consulting Size:

Customer Service Officer - Full-Time

  • Preferable Diploma in Logistics or Business Admin
  • Candidate with no experience but with relevant experience may apply
  • Customer Service Orientated
  • Product and System knowledge & MS Office Skills

Responsibilities

  • This position is responsible for assisting the Customer Service Manager in managing the assigned CS operation
  • Key contact for customer
  • Responsible to meet all operational key performance indicators and required service standard.
  • Ensure proper keeping of cycle count sheet by respective CSE/CSO for audit trail purpose;
  • Be responsible in reconciling all stock discrepancies
  • Experience in order processing
  • Collate and compute the monthly KPI report,
  • Ensure the CSE/CSO submit the KPI per established schedule
  • Maintain inventory accuracy between us & customer’s WMS system

Requirements

Desmond Ong Kai Woon | R1440687
Talentvis Pte. Ltd | EA License: 04C3537

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