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Talentvis Singapore Pte Ltd

4.3
Website: http://www.talentvis.com Country: Singapore Sector: Consulting Size:

Technical Services Analyst - Full-Time

  • Good business writing skills
  • Good presentation skills
  • Excellent computer skills in Microsoft excel, Microsoft word, and Microsoft exchange
  • Proven client/ customer service skills supporting clients via multiple channels is preferable but not mandatory  
  • Good problem solving skills
  • A good team player with potential leadership skills
  • Knowledge on Programming skills (Java/Python)

Responsibilities

  • Act as a first point of contact for clients for Technical issues
  • Investigate and manage trade inconsistencies and timeouts
  • Ensures smooth operations through proactive monitoring of our product systems
  • Engage actively with our clients by promptly responding to all technical issues that arises during the day.
  • Actively monitor our production system particularly trading solutions that are integrated to our client system.
  • Provide prompt response to issues and to communicate close with client on enhancement to system to keep up with new version releases and new trading technologies.
  • Provide on-site support of applications for clients at their premise. Individuals will need to be competent in PC setup and configuration as well as network troubleshooting.

Requirements

Jonathan Tan | R1545359
Talentvis Pte. Ltd | EA License: 04C3537

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