Contribute Your Experience


Talentvis Singapore Pte Ltd

Website: Country: Singapore Sector: Consulting Size:

1st Level Support Engineer - Full-Time

With relevant experience

  • Familiar with Windows OS
  • Printer Administration, Office 365, Active Directory, O365 Sharepoints and OneDrive support experience
  • Basic understanding of DNS, DHCP and TCP/IP
  • Must has strong sense of responsibility, initiative and commitment to customer service
  • Experience in Linux/cloud computing will be an advantage
  • Able to work under shift schedule, 5-day work week and have two days rest on any day of a week

o  Day shift: 8am-5pm (work at office)

o  Afternoon shift: 4pm-1am (work from home)

o  Night shift: 0am-9am (work from home)


  • To provide 1st level of support via hotline calls and emails with SLA
  • To log all customer requests into internal ticketing system.
  • To monitor Linux & Windows system on AWS and Azure cloud
  • To provide efficient and timely technical support to end-user.
  • To escalate any unresolved issue to 2nd and 3rd level engineers for further resolution
  • To follow up on the progress of all outstanding issues until closure
  • To perform other IT related duties when assigned by the management


Liu Yujie | R1876351
Talentvis Pte. Ltd | EA License: 04C3537

Have some stories or thought to share?

An epic story of friendship, faith, and perseverance set against
the magnificent backdrop of Zululand's enchanted wilderness.

Write Review

Subscribe Us!

Get the latest company reviews on Jobiness to explore your insight!
You will receive newsletter, updates and new features of this brand-new job community.

Let’s rock this whole job community. Enter your email and subscribe!