IT Support Engineer - Full-Time
- At least 2 years of relevant IT working experience.
- Knowledge in Windows Server Active Directory, Cisco IOS and Cisco Hardware (Router, Switch)
- Required to travel on-site client place
- On-site Support and Troubleshoot for hardware issue – Desktop, Notebook, Tablet & Printer.
- On-site Support and Troubleshoot for IT network product issue for Router, Switch & Firewall
- Provide computer installation and network installation and configuration services in client’s office.
- Escalate to supervisor if issue is unable to resolved at client place
- Coordination with vendor on repair and maintenance of computer equipment
- Managing IT Project by coordinating with vendor on schedule and implementation.